mishmash will offer you a refund or an exchange in case your products got damaged during transportation, excluding shipping costs. We will accept your request within 8 days of the product’s reception date and consequently file a complaint with the carrier.
For any items that you do find to be imperfect, we will provide you a full refund of the product’s value, excluding shipping costs.
In case of an inaccurate delivery, a delivery of wrong item, wrong size or wrong quantity, mishmash corrects the delivery on his own costs.
In order for mishmash to provide a full refund or exchange, please return your order to:
Rua Joaquim Dias Salgueiro, 130-180, Armazém D
4470-777, Vila Nova da Telha
If your order got lost on the way, please let us know as soon as possible so we can file a complaint with the carrier and provide you a solution in a 30 days window.
The provisions outlined herein do not limit any applicable statutory rights.
For more information, please contact mishmash’s handling team at firstname.lastname@example.org